Answering Every Patient's Trust With the Strength of an Entire Team
When a patient walks into the exam room and places their body in my hands, that trust carries an expectation of complete, professional care. Yesterday, our spine surgery team won the Platinum Award at the National Healthcare Quality Award (NHQA) for "Robotic-Assisted Minimally Invasive Anterior Surgery for Severe Spinal Deformity," an honor built on years of accumulated team effort. Standing on the solid foundation built by Deputy Superintendent Cheng-Hung Lee, Department Head Kun-Hui Chen, and Director Chien-Chou Pan, I've had the privilege of working alongside both senior colleagues and younger physicians to keep pushing the standard of spine surgery and patient care further forward.
As the physician ultimately responsible for medical decisions, I insist that every decision be backed by rigorous team collaboration. Before a patient ever enters the operating room, our anesthesia, rehabilitation, nursing, and case management teams have already completed a precise, coordinated evaluation and plan, ensuring treatment connects seamlessly through to post-operative recovery. I also place real value on discussing cases with younger physicians: beyond passing on technique, what matters more is guiding them to practice judgment and take on responsibility, so the quality of care stays consistent no matter which physician a patient sees. This Platinum Award recognizes the effort we've already put in, and it's also a reminder to keep attending to every detail, answering every patient's trust with the strength of our whole team.